The gorgeous common area at River to Peaks The Selkirks suite at River to Peaks River to Peaks geust kitchen The Selkirks suite jucuzzi tub at River to Peaks River to Peaks guest dining table The Monashee suite at River to Peaks
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Welcome to Golden's River to Peaks Inn - Just minutes from Kicking Horse Mountain Resort


River to Peaks Inn :: Customer Satisfaction Survey

River to Peaks Inn would like to thank you for choosing to stay with us during your recent visit to Golden. We have placed this brief survey on our website in an effort to help maintain and improve the quality of our service. We would like to ask you to fill out our survey and share any details of your stay that you feel we should be aware of.

River to Peaks Inn :: Customer Satisfaction Form
First Name: Last Name:
Email Address:
Room Number:
Your Check In Date was:
Your Check Out Date was:


Please rate your guest experience from 1 (Very Poor) to 5 (Excellent) with 3 being satisfactory:
(If any fields are not applicable to your stay please just leave the option blank and proceed to the next question)
Checking In:
Welcome upon arrival:
1 2 3 4 5
Accuracy or your Reservation:
1 2 3 4 5
How long it took to Check you In:
1 2 3 4 5
Your Room:
Room Cleanliness:
1 2 3 4 5
Room Maintenance (all light bulbs working, Fireplace working, TV, etc):
1 2 3 4 5
Comfort of your room:
1 2 3 4 5
Checking Out:
Accuracy of your Billing:
1 2 3 4 5 N/A
Speed of your Check Out:
1 2 3 4 5 N/A
Employee Hospitality:
Employees were friendly and welcoming:
1 2 3 4 5
Employees were knowledgable and able to help with my questions:
1 2 3 4 5 N/A
Problems:
Did you encounter any problems while staying with us?
Yes No
If yes, please explain your problem:
Did you inform our staff about the issue?
Yes No
If yes, please explain how our staff attempted to resolve the issue:
Were you satisfied with our attempts to resolve the issue?
Yes No
If no, please explain what could have been done to help resolve the issue:
General:
Overall, how would you rate your stay at our hotel?
1 2 3 4 5
Based on your visit, would you return to our hotel in the future?
Yes No Possibly
If you chose "No" or "Possibly", please explain what we can do to help ensure your return:


Keep me updated on the specials, promotions and events for this hotel and other Waymarker Hospitality properties?
Yes No
How did you hear about us?
If you answered that you had found us on the "Internet" could you please indicate where on the Internet (Example: Google or Ad on experiencewaterton.com):
Any other Comments or Notes: